Community & Inquiry ManagementMonthly
Inquiry Qualification & Follow-up
Consolidate social inquiries, prioritise them and support your sales team follow-up.
US$285 / month
All platformsCommunity & Inquiry Management
Comment & DM Management
Timely replies to comments and DMs on business days, with hot leads forwarded to you.
What's included
- Unified inbox for comments and DMs across platforms
- Bilingual reply playbook
- Qualified inquiries forwarded the same day
- Negative comment alerts
Notes
- Billed monthly, business days 9:00–18:00 China time
- Replies only to people who contact you; no mass messaging
Our compliance promise
- We only work on accounts your company owns, with access granted via official platform tools and revocable any time
- No fake followers or engagement, no bots, no bulk messaging
- We follow every platform's community guidelines and ad policies
Often combined with
Community & Inquiry ManagementMonthly
Brand Reputation Monitoring
Monitor brand mentions and reviews and get alerts with suggested responses.
US$115 / month
Account Setup & Optimisation
Cross-Platform Social Media Audit
A full audit of all your social accounts against competitors with a prioritised action list.
US$215 / one-off